Are you getting QuickBooks Error PS038 while downloading the latest tax table updates? This issue might occur when you are not using the validated payroll subscription. Unfortunately, when this error appears, it throws the error message indicating, “You’ve retrieved the latest payroll update and validated your Payroll Subscription.” However, this issue prevents you from calculating accurate paychecks and may hamper the payroll functioning. So, it’s essential to fix this issue soon using the corrective measures explained in this post. Continue reading this post to understand this issue.
Are you fed up with getting payroll updates due to QuickBooks Error PS038? Dial +1-866-500-0076 to connect with our QB experts and have a one-to-one conversation for instant resolution.
What Causes Error PS038 in QuickBooks Desktop?
Users often encounter Error PS038 in QuickBooks Desktop when paychecks get stuck in “Online to send.” However, there are numerous reasons why users encounter the payroll update error. Let’s examine all the possible causes to better understand the issue.
• Insufficient storage space might also cause disturbances when installing the latest QuickBooks Payroll updates.
• Problems with the configuration of the Windows Registry.
• In other cases, QuickBooks Desktop installation may be damaged or corrupted.
• You aren’t using the registered or a valid Payroll subscription.
• Sometimes, an inadequate network connection may also interrupt the download of the latest Payroll updates.
Here’s How to Fix the QuickBooks Payroll Error PS038 Smoothly
If you are still struggling with QuickBooks Payroll Error PS038 while running the payroll, try these solutions to fix the issue. But before trying these solutions, ensure you have generated the backup file and a valid payroll subscription.
Solution 1: Begin Sending the Payroll Data or Usage Data
• To send the payroll data, switch to the Employees menu and click the My Payroll Service from the list of options.
• After this, select the Send Usage Data tab. If this option is not currently available, skip to the next step.
• You must move to the Employees menu and opt for the Send Payroll Data tab.
• Now, tap on the Send All option from the Send/Receive Payroll Data screen. If asked, insert the payroll service pin in the text box.
• If you are able to send your payroll or usage data, try getting the latest QuickBooks Payroll updates. Otherwise, if you are still having issues sending payroll data, try the next solution.
Solution 2: Find Out the Stuck Paychecks
To determine the paychecks that got stuck from Online to Send, you must implement the steps below.
• Primarily, the users must switch to the Edit menu and then hit the Find option.
• After this, click on the Advanced tab and hit the Advanced option again.
• Now, opt for the Detail Level menu from the Filter List and go to the Summary Only option.
• Return to the Filter List option and scroll down to the window to select the Online Status option.
• Later, browse to the Online to Send tab and then hit the Find option. This action will show you all the paychecks sent to Intuit. You must also copy down the “Number of matches” from the Find window.
Solution 3: Utilize the Verify & Rebuild Data Tool
If your QuickBooks company file data is damaged, you must run the Verify & Rebuild Data Tool. For that, carry on with the following steps to address the damage to the data.
• Initially, shut down the Find window and then run the verify data tool. This will present the stuck paychecks that are waiting to be sent to Intuit. Follow the steps below to run the Verify Data tool.
◦ Open the QuickBooks File menu and then opt for the Utilities tab.
◦ After this, choose the Verify Data Option if you see any one of the following situations.
▪ QuickBooks detected no problems with your data. This message states that your data contains no issues, and you don’t have to do anything.
▪ An error message—You must look for the resolution of the error message on the QuickBooks Desktop support site.
▪ Your data has lost integrity. This indicates that there is some damage within your company file. Therefore, to rectify the issue, try to rebuild your data.
• Once you spot that the company file is having issues, try rebuilding the data file. To do so, the users must follow the steps given below.
◦ Users must switch to the File menu, Utilities, and Rebuild Data tab.
◦ After this, QuickBooks will prompt you to schedule the backup before rebuilding the data file. Then, hit the OK tab to move further.
◦ Now, pick a suitable location to save the backup of your QuickBooks company file. While saving the file, verify that you won’t replace it with another file. To prevent this issue, you have to give a new name in the File Name section and then click the Save option to save them.
◦ Thereon, hit the OK tab when you see the message “Rebuild has completed.”
◦ Later, move to the File menu, Utilities, and then hit the Verify Data option to check for any extra damage.
▪ If you spot more damage in the company file, you might be prompted to fix it manually. For that, go to the File menu and choose the Open or Restore Company tab.
▪ On the other hand, if you don’t spot any issue in the file, try restoring the backup. To do that, switch to the File menu and click the Open or Restore Company option.
Taking Everything Into Account!!
So, with this post’s help, we hope that you can easily fix QuickBooks Error PS038 and get the latest payroll updates. If you are still confronting issues while getting the latest payroll updates, get in touch with our QB professionals. They will ensure that you offer sure-shot solutions to overcome the issue.
If the error persists, call +1-866-500-0076 for assistance with QuickBooks Error PS038.
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