Frontier Airlines Cancellation Policy: Ultimate Guide

When booking a flight, flexibility and clarity in cancellation policies are essential. Frontier Airlines, known for its budget-friendly options, has specific cancellation guidelines. Understanding the Frontier Airlines cancellation policy can help passengers manage changes with ease and avoid unnecessary charges. Below is a detailed guide to the policy and what travelers need to know.

Understanding Frontier Airlines Cancellation Policy

Frontier Airlines aims to provide affordable travel, which reflects in its straightforward cancellation policy. Here’s a breakdown of key aspects:

1. 24-Hour Risk-Free Cancellation

Frontier Airlines offers a 24-hour risk-free cancellation window. If a passenger cancels their booking within 24 hours of purchasing the ticket and the departure date is at least seven days away, they are eligible for a full refund. This applies to all ticket types and ensures flexibility for immediate changes.

2. Cancellation Fees for Standard Tickets

Beyond the 24-hour window, cancellations are subject to fees based on the type of ticket purchased. For standard tickets:

• A cancellation fee of approximately $99 applies.

• The remaining balance is credited to the passenger as a travel credit, usable for future bookings.

3. Refundable Tickets

If a passenger has purchased a refundable ticket, they can cancel at any time before departure without incurring fees. The full amount is refunded to the original payment method.

4. The WORKS and PERKS Bundle

Frontier Airlines offers the WORKS bundle, which includes added benefits like seat selection, priority boarding, and free cancellations. Passengers with the WORKS bundle can cancel or change their flights without any fees and receive a full refund. The PERKS bundle does not include free cancellation benefits.

How to Cancel a Frontier Airlines Flight?

Canceling a flight with Frontier Airlines is a straightforward process:

Online Method:

1. Visit Frontier Airlines’ official website.

2. Log in to your account or access your booking using the confirmation number and last name.

3. Navigate to the “Manage Booking” section.

4. Select the flight you wish to cancel and follow the prompts.

5. Review cancellation charges, if applicable, and confirm.

By Phone:

• Passengers can also contact Frontier Airlines’ customer service to assist with cancellations. Ensure you have your booking details ready for a smooth process.

At the Airport:

• For last-minute changes, cancellations can be handled at the Frontier Airlines counter at the airport. However, this may involve longer wait times.

Refund and Credit Policy

Understanding the refund process is crucial when canceling a flight.

1. Travel Credits:

   • Non-refundable tickets qualify for travel credits after deducting the cancellation fee.
   • These credits are valid for 90 days from the cancellation date and can be used for future Frontier Airlines bookings.

2. Refunds:

   • Refundable ticket holders receive the full amount back to their original payment method.
   • Refunds typically take 7-10 business days to process.

3. No-Show Policy:

   • Passengers who fail to cancel their flight and do not show up for boarding are considered “no-shows.” No refunds or credits are provided in such cases.

Changes to Frontier Airlines Cancellation Policy

Travel restrictions and unforeseen circumstances may lead to updates in the Frontier Airlines cancellation policy. During times of crisis, such as a pandemic, airlines may introduce flexible policies, including waived cancellation fees or extended travel credit validity. It is advisable to check Frontier Airlines’ website or contact customer support for the latest updates.

Tips to Avoid Cancellation Charges

1. Opt for Refundable Tickets:
   Although pricier, refundable tickets offer complete flexibility and eliminate cancellation fees.

2. Consider the WORKS Bundle:
   Adding the WORKS bundle during booking allows unlimited changes or cancellations without additional costs.

3. Cancel Within 24 Hours:
   Make use of the 24-hour risk-free window to avoid charges.

4. Monitor Travel Policies:
   Keep an eye on policy changes, especially during major disruptions.

Conclusion

Frontier Airlines offers an accessible and transparent cancellation policy. While their budget pricing often entails fees for changes, options like refundable tickets and the WORKS bundle provide flexibility. Passengers should carefully review the cancellation terms at the time of booking to choose the most suitable options for their needs. By understanding the Frontier Airlines cancellation policy, travelers can enjoy a hassle-free experience, even when plans change unexpectedly.